Frequently Asked Questions

View our most frequently asked questions below. Still have questions that you can't find below? Feel free to text us and we will point you in the right direction!

Leasing/Rent Information

What if I’m not ready to apply? What other options are there? Expand FAQ Close FAQ

If you’re not ready to apply, click Email Us to send us your questions, or stop by to visit our community. Our pricing does change daily so we encourage you to apply as soon as possible to lock in the current rate.

What are the lease terms that are offered? Expand FAQ Close FAQ

We offer lease terms from 3 to 12 months, with different pricing options for each term.

How long do I have to move-in to my apartment? Expand FAQ Close FAQ

You may apply to move-in starting the date the unit is available. The unit can be moved in to within seven (7) days afterwards.

Does it cost anything to take a tour? Expand FAQ Close FAQ

Absolutely not! There is no charge to view our apartments and community amenities.

What is included in the rent price? Expand FAQ Close FAQ

The price shown on our website is rent only.  The following charges are billed monthly on the 1st of the month. Reserved parking, trash $15, Internet and Cable $55, water and sewer, and a utility admin fee. Water and sewer charges are billed by our 3rd party billing company and are paid with your monthly rent. All residents set up electric services through Evergy. We offer an amazing amenity package that includes the following:
-All apartments have a Washer/Dryer

Do I have to make an appointment, or do you accept walk-ins? Expand FAQ Close FAQ

With our self-guided tour process, you do not need an appointment. Stop in any time during office hours and we'll create a tour path specific to what you want to see!

Can I get a price reduction if I sign a longer lease or pay for rent a year in advance? Expand FAQ Close FAQ

We offer a variety of lease terms, and the prices vary based on the length of the lease. We do not offer a discount for paying a year in advance.

What is the renters’ insurance policy? Expand FAQ Close FAQ

We require renter’s insurance with a liability protection up to 100,000 for the protection of our community.  We also recommend you obtain personal renter’s insurance for the protection of your belongings.  We do offer Resident Indemnity Management insurance. Click here for more information.

What fees will I need to pay if I have to break my lease? Expand FAQ Close FAQ

We require a 60-day notice to vacate and there is a buy-out fee equal to 2 month's rent plus any concessions given during the term of the lease, plus a 1 month reletting fee is charged. The reletting charge is not a cancellation fee and does not release you from your obligations under the lease contract. Please review your specific lease for details on the termination policy.

What schools is Arterra zoned for? Expand FAQ Close FAQ

Arterra is in the Kansas City School District including, Border Star Montessori, University Academy-Middle, Lincoln College Prep..

The Apartments

Do you have furnished apartments? Expand FAQ Close FAQ

No, we do not have furnished apartments available.

Do all of your apartments have the same finishes? Expand FAQ Close FAQ

Yes they do except for the penthouse apartments.

What finishes are included in the Penthouse apartments? Expand FAQ Close FAQ

The Penthouse apartments include wine refrigerators, waterfall countertops, upgraded appliances, under cabinet lighting, upgraded lighting and flooring, custom closets, double vanities in bath suites, and upgraded shower hardware.

Do all of your apartments include washer and dryer? Expand FAQ Close FAQ

All apartments include washer and dryer.

How do I setup electricity? Expand FAQ Close FAQ

Once you apply and receive approval, you will contact Evergy at 1-888-471-5275 or go online and click HERE . Residents must set up electric service prior to moving in and should provide them with your lease start date and address.

What do you look for in the application? Expand FAQ Close FAQ

We use third-party, independent screening service that views your credit, rental history, and employment history. They also complete a background check.

Who is the provider for internet and cable in this area? Expand FAQ Close FAQ

Our cable and internet is provided by Spectrum. This price is $55 each month and will be paid along with your rent.

Our Policies

What is your pet policy? Expand FAQ Close FAQ

We welcome up to two furry friends and we do not have a weight limit. There is a $300 pet fee per pet and $25 monthly pet rent per pet. Currently, the restricted breeds are Akita, Chow, Doberman, Pit Bull, Rottweiler, American Staffordshire Terriers, English Staffordshire Bull Terriers, Mastiffs, wolf hybrids or any other breed with dominant traits geared towards aggression. Dogs of other breeds mixed with any of the restricted breeds are not allowed.

What is the parking policy? Expand FAQ Close FAQ

All parking is reserved and assigned. Each resident will be assigned a parking sensor and 1 space per lease holder. There is assigned parking space for electric charging vehicles with charging stations are available.
-Assigned uncovered parking, assigned covered parking, assigned charging station parking
-$75 a month for uncovered spaces
-$125 a month for covered parking spaces
-$175 a month for our 1st level parking garage

How do I transfer to a new apartment? Expand FAQ Close FAQ

To transfer to a new apartment, please contact the office to discuss transfer options. The transfer fee is $250.

Will I be allowed to sublet my apartment? Expand FAQ Close FAQ

No, we do not allow sublets.

Our Amenities

Do you have garages? Expand FAQ Close FAQ

No, we do not have single garages. We do have garage parking available however.

Do you have storage units available? Expand FAQ Close FAQ

Yes, we do have storage units available. Please inquire with management for pricing and availability.

How do I receive packages? Expand FAQ Close FAQ

Packages can be received through the package lockers.

What are the hours for the amenities? Expand FAQ Close FAQ

Residents have access to the 12th Floor Social Lounge and 5th Floor Pool Deck from 7AM - 10PM. Residents also have 24-hour access to the fitness center and yoga studio.

How accessible is the team at the local office? Expand FAQ Close FAQ

Our staff is available during office hours to assist you seven days a week! You can also email us anytime, and we’ll respond during office hours. All of our communities offer 24-hour emergency maintenance, as well–simply call us and a member of our service team will come out for emergency maintenance requests.